After placing your order, you will receive a confirmation email shortly. If you don’t see it, please check your spam folder. If you haven’t received the confirmation email within one day, please reach out via our section Contact Us.
For any modifications, cancellations, or address corrections, please let us know on our section Contact Us. If any items arrive damaged, please notify us within 4 days of receiving your order and include clear photos with your pack slip.
Orders are typically processed within 1-2 business days, excluding holidays and weekends.
We ship worldwide, and our shipping fees will be calculated at checkout based on your delivery address.
Once your order has been processed and is ready for collection by the courier, you will receive your tracking details. This will include your tracking number, courier details, and a trackable link, all provided in an email. To check your order status, please refer to the courier provider’s website using the provided information.
Please allow 1-2 business days for your tracking number to activate. Delivery times vary by region: for Asia, expect delivery between 3-5 business days; for Europe, 8-10 business days; and for the US, 12-15 days.
The shipping cost is determined by your delivery address. Upon entering your delivery address at checkout, you will be able to view the delivery fee. Additionally, we occasionally offer codes for Free Shipping.
If your package is damaged by the carrier during shipment, save the box and the merchandise and notify us immediately at Please include your order number for expedited service. If you are not completely satisfied with your purchase, write to us at Contact Us and we will assist you.
For all the countries listed below, taxes and duties are covered. However, for shipping to countries not included in this list, any applicable taxes and duties may arise according to government and local regulations, and it will be the customer’s responsibility to pay them upon delivery.
Australia
Austria
Belgium
Bulgaria
Canada
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Ireland
Israel
Italy
Latvia
Lithuania
Luxembourg
Netherlands
New Zealand
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
Switzerland
United Kingdom
United States